Privacy Policy

Last updated: 25 August 2026

Canaan Capital (“Canaan Capital”, “we”, “us” or “our”) respects your privacy and is committedto protecting your Personal Information.

This Privacy Policy explains how we collect, use, store, disclose and protect Personal Information when you visit our website, communicate with us, submit an enquiry or otherwise interact with Canaan Capital.

We process Personal Information in accordance with applicable South African data protection legislation, including the Protection of Personal Information Act 4 of 2013 (“POPIA”).

By using our website or providing Personal Information to us, you acknowledge the practicesdescribed in this Privacy Policy.

  1. PERSONAL INFORMATION

    “Personal Information” has the meaning given to it under POPIA and generally refers to information relating to an identifiable natural or juristic person.

    Depending on how you interact with Canaan Capital, this may include:
  • Your name and surname;
  • Company or organisation name;
  • Email address;
  • Telephone number;
  • Business and professional information;
  • Information provided when submitting an enquiry or communicating with us;
  • Information contained in correspondence between you and Canaan Capital;
  • IP address and basic technical information relating to your use of our website; and
  • Any other Personal Information you voluntarily provide to us.

    We aim to collect only Personal Information that is reasonably necessary for legitimate business purposes.
  1. HOW WE COLLECT PERSONAL INFORMATION

    We may collect Personal Information:
  • Directly from you when you contact or correspond with us;
  • When you complete an enquiry or contact form on our website;
  • Through our ongoing business relationship with you;
  • When you use or interact with our website;
  • From publicly available sources;
  • From third parties where they are lawfully permitted to provide the information to us; and
  • Where otherwise permitted or required by applicable law.
  1. HOW WE USE YOUR PERSONAL INFORMATION

    Canaan Capital may process Personal Information for purposes including:
  • Responding to enquiries and requests;
  • Communicating with clients, prospective clients, suppliers, partners and other stakeholders;
  • Providing our services;
  • Managing our business relationships;
  • Evaluating potential business opportunities;
  • Administering and operating our website;
  • Improving our website, services and user experience;
  • Conducting internal business, administrative and operational activities;
  • Maintaining appropriate business records;
  • Preventing fraud, misuse and security threats;
  • Sending relevant business or marketing communications where permitted by law;
  • Complying with our legal and regulatory obligations; and
  • Establishing, exercising or defending legal rights.

    We will only process Personal Information for lawful and legitimate purposes and in accordance with POPIA.
  1. WEBSITE INFORMATION AND COOKIES

    Our website may automatically collect certain technical information when you visit it, including your IP address, browser type, device information, pages visited and information regarding how you interact with the website.

    We may also use cookies and similar technologies to help our website function effectively, understand how visitors use it and improve the overall website experience.

    Cookies are small data files stored on your device when you visit certain websites.

    Depending on the functionality implemented on our website, cookies may be used to:
  • Enable essential website functionality;
  • Remember preferences;
  • Understand website traffic and usage patterns;
  • Monitor website performance; and
  • Improve our website and digital services.

    You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of the website.
  1. THIRD-PARTY WEBSITES

    Our website may contain links to websites operated by third parties.

    Canaan Capital does not control these websites and is not responsible for their privacy practices, security or content.

    We encourage you to review the privacy policies of any third-party website before providing Personal Information to it.

  2. SHARING OF PERSONAL INFORMATION

    Canaan Capital does not sell or rent your Personal Information to third parties.

    We may disclose Personal Information where reasonably necessary to:
  • Service providers and operators that assist us in conducting our business;
  • Technology, website hosting, data storage and IT service providers;
  • Professional advisers, including accountants, auditors, attorneys and consultants;
  • Business partners where necessary for a legitimate business purpose;
  • Regulatory bodies, government authorities or law enforcement agencies where required by law;
  • Parties involved in a proposed or actual corporate transaction, restructuring, sale or transfer of all or part of our business; or
  • Other parties where you have consented to the disclosure or where disclosure is
    otherwise permitted by law.
    Where third parties process Personal Information on our behalf, we will take reasonable steps to ensure that appropriate confidentiality, security and data protection requirements are in place.
  1. INTERNATIONAL TRANSFERS

    Certain service providers or technology platforms used by Canaan Capital may process or store information outside South Africa.

    Where Personal Information is transferred outside South Africa, we will take reasonable steps to ensure that such transfers comply with the requirements of POPIA and that appropriate safeguards are in place.

  2. SECURITY OF PERSONAL INFORMATION

    Canaan Capital takes reasonable and appropriate technical and organisational measures to
    protect Personal Information against:
  • Loss;
  • Unauthorised access;
  • Unlawful processing;
  • Destruction;
  • Alteration; and
  • Unauthorised disclosure.

    While we take reasonable precautions to protect Personal Information, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.

    Where required by law, Canaan Capital will notify the appropriate regulatory authority and affected individuals of qualifying security compromises.

    If you believe that your Personal Information has been compromised in connection with Canaan
    Capital, please contact us at: info@canaancapital.co.za
  1. RETENTION OF PERSONAL INFORMATION

    We will retain Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, meet our legitimate business requirements and comply with applicable legal or regulatory obligations.

    Where Personal Information is no longer required, we will take reasonable steps to delete, destroy or de-identify it in accordance with applicable law.

    We may retain de-identified or aggregated information for statistical, analytical or business purposes where that information can no longer reasonably identify an individual.

  2. DIRECT MARKETING

    Where permitted by POPIA and other applicable legislation, Canaan Capital may use your contact information to communicate with you about our business, services or other information that may be relevant to you.

    Where consent is required for direct marketing, we will obtain that consent before sending such communications.

    You may opt out of receiving marketing communications from us at any time by:
  • Using the unsubscribe mechanism contained in the relevant communication; or
  • Contacting us at info@canaancapital.co.za.

    Opting out of marketing communications will not prevent us from contacting you where communication is necessary to provide services, manage our business relationship or comply with legal obligations.
  1. YOUR RIGHTS

    Subject to POPIA and other applicable laws, you may have the right to:
  • Request confirmation of whether we hold Personal Information about you;
  • Request access to Personal Information we hold about you;
  • Request that inaccurate or incomplete Personal Information be corrected or updated;
  • Request the deletion or destruction of Personal Information where legally permitted;
  • Object to the processing of your Personal Information in certain circumstances;
  • Object to the use of your Personal Information for direct marketing;
  • Withdraw consent where processing is based on your consent; and
  • Lodge a complaint regarding the processing of your Personal Information.

    We may need to verify your identity before actioning a request relating to your Personal Information.

    To exercise any of these rights, please contact:
    info@canaancapital.co.za
  1. CHILDREN’S PRIVACY

    Canaan Capital’s website and services are not directed at children under the age of 18, and we do not intentionally collect Personal Information from children through our website.

    Where Personal Information relating to a child is processed, this will only be done where permitted by applicable law and, where required, with the appropriate consent of a competent person.

  2. CHANGES TO THIS PRIVACY POLICY

    Canaan Capital may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.

    The latest version of the Privacy Policy will be published on our website and will apply from the date indicated at the top of the policy.

    We encourage visitors to review this Privacy Policy periodically.

  3. COMPLAINTS

    If you have any questions or concerns regarding how Canaan Capital processes your Personal Information, please contact us first so that we can attempt to address your concerns.

    You may also have the right to lodge a complaint with the Information Regulator of South Africa in accordance with POPIA.

  4. CONTACT US

    For questions about this Privacy Policy, requests relating to your Personal Information or concerns regarding our privacy practices, please contact:

    Canaan Capital
    Email: info@canaancapital.co.za
    Website: canaancapital.co.za
    Physical Address: TBC